Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,333 Reviews)
Open Ratings Snapshot
Rating breakdown 149,333 reviews
5 Stars
97,799
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product. 
(
52,698 out of 61,845
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Good Program but Beware the IRS Pin
on April 2, 2025
Posted by: Anonymous
from FLA
Verified Purchase:Yes
I’ve been using the H&R Block tax software for years and years. I am generally happy with the product each year. I feel like my retunds are maximized. One reoccurring annoyance over the past two years has been the need for an anti-identity theft pin number that I need to retrieve from the IRS. I would like to have a warning about that before submitting my Return for review by the IRS because twice now it’s been rejected until I get that ID.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on April 2, 2025
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have bought and used this software for several years. Like how I can import the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great and Easy to Use Tax Program
on April 2, 2025
Posted by: ButchH
from Utah
Verified Purchase:Yes
I've been using H&R Block for over ten years, and it has been easy to use. The first use converting over from another tax program was easy. Both federal and state programs worked effortlessly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax software.
on April 2, 2025
Posted by: rgeige
from Sacramento, CA
Verified Purchase:Yes
I purchase this every year (2002-) and have had no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always use it at tax time.
on April 2, 2025
Posted by: SueBarb
from Michigan
Verified Purchase:Yes
Easy to use and submit, and have been using it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Couldn’t use to file state taxes
on April 2, 2025
Posted by: ewb15370
from Waynesburg, PA
I couldn’t file the my state taxes electronically. Pennsylvania didn’t appear on list of states to be selected. I tried steps to obtain updated installer, but was told with each of several attempts that the “Patch” was not available. I tried to call the toll free phone # also so I was forced to file manually this year. I have used your software every year since 2020 successfully. Really disappointed!!! Will recommend to a phone, but not if I have same problem next year.
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 2, 2025
Posted by: Anonymous
from illinois
Verified Purchase:Yes
I have been using Block for 15 years now, good software to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, great interface
on April 2, 2025
Posted by: dgallowa
from Lakewood, CO
Verified Purchase:Yes
Easy to use. I am a "normal" taxpayer with no rental property and no complicated tax issues. I have been using this product for many years and am very happy with it,
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
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