Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Review issue
Verified Purchase:Yes
For the most part it was good.
There is a problem with the review process where it throws multiple warnings for Form 5398.
It has a problem with the Exchange Rate field and duplicates the error.
There is a problem with the review process where it throws multiple warnings for Form 5398.
It has a problem with the Exchange Rate field and duplicates the error.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack2023
from New Jersey
Verified Purchase:Yes
Could not efile. Nothing was out of order and tried several times. Rejected by irs each time
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Once submitted, I had my refund in the bank the next Friday ( a week or so). I can say that everything went well and I am happy that my taxes are now settled for another year.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: 45Karl
from Seattle WA
Verified Purchase:Yes
I bought your software because I was frustrated with TurboTax after several years. I have not gone through the entire tax experience to give a final assessment but so far so good.
Cons: Time consuming
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aperry16
from Macon, GA
Verified Purchase:Yes
My go to tax prep software for more than twenty years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, Ok
Verified Purchase:Yes
i been using H&R Block software for my tax for several years. only problem i have is it need to be bigger to read the line. I am getting older and see the computer is getting harder,
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wagoneer1
from VA
Verified Purchase:Yes
Different from last year.
Did not copy from last year correctly.
Had to enter some important info that was not loaded like the previous versions.
Did not send fed and state together like last year and cost more.
Once they have a good product, Someone has to screw it up.
And finally, My nickname hasn't changed, But when submitting, I have to change it, already used.
Yea, by me, last several years. Their new program doesn't remember ++++.
Did not copy from last year correctly.
Had to enter some important info that was not loaded like the previous versions.
Did not send fed and state together like last year and cost more.
Once they have a good product, Someone has to screw it up.
And finally, My nickname hasn't changed, But when submitting, I have to change it, already used.
Yea, by me, last several years. Their new program doesn't remember ++++.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: utterfool
from FL
Verified Purchase:Yes
Much of the software was fine, however the inability to easily determine my RMD was extremely annoying!!
That part of the program is woefully iandequate.....Thankfully I have an account friend that resolved that issue.
That part of the program is woefully iandequate.....Thankfully I have an account friend that resolved that issue.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock