Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,333 Reviews)
Rating breakdown 149,333 reviews
5 Stars
97,799
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,698 out of
61,845)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Fr0d0B
from MD
Verified Purchase:Yes
I continue to be annoyed with your IT folks. Every year when i attempt to pay for your program with my credit card, your system won’t accept my legal last name of “O’Connor.” I try multiple times. This is frustrating because when using your program I am allowed to properly spell my last name. A simple fix. Most other companies can get it tight…
No, I would not recommend this to a friend.
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Akjaa620
from Throop, Pa
Verified Purchase:Yes
Usually by every year. Does not update on a Mac. Need to go out to web to get the update. Tax law explanations not great.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was trained and employed by Block for two years. I have found the premium package exceptional since then. Unfortunately, this could be my last year using Block unless you support Win 10 next year or Chrome, Windows has informed me that i need a new computer to run their next operating system. Unless you do,
it has been a great run (over 15 years) but it is over.
it has been a great run (over 15 years) but it is over.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I bought this program about a month ago. I have been using this for years.
This year I ran into a glitch and I called the help line.
The problem was solved in no time. I’m pleased.
This year I ran into a glitch and I called the help line.
The problem was solved in no time. I’m pleased.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BCDA
Verified Purchase:Yes
I have been using this product for years. I am familiar with the product and like it very much.
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Union County, NJ
Verified Purchase:Yes
I am a repeat user of H & R Block Deluxe tax software. It makes preparing my returns easy and quick. I have been using it for years. If you have not been a user, try it, you will like it and too, become a repeat user.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jrlandscaper
Verified Purchase:Yes
I worked at HRB for 15 years. Blockworks MUCH better software.
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Acorn Not
from NJ
Verified Purchase:Yes
Didn't know I didn't have to report NJ ANCHOR benefit because I've been using Standard Deduction for several years. As a result, I paid more tax than I needed to.
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock