Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from DeMotte IN
Verified Purchase:Yes
USED this program for 26 years. Easy to use Never a problem. Smooth and Accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dvcw
from Casper WY
Verified Purchase:Yes
Overall a good product but have never tried the competition in the same category. Interview is a good premise but bounces around to where it tends to skip some forms that one needs to address. My procedure would be to go through every possible contingency to ensure that nothing is skipped. Schedule C and self employment eg 1099nec is confusing in that it does not integrate the interviews to separate schedules that might be linked. It's okay to dumb things down as much as possible since the average taxpayer is not a professional. The audit process is okay gives some reassurance. When issues are found though one fixes them presumably but when getting back to the same step again it still flags the same ones when it's clear they've been fixed. Then you have to override and hope the steps were correct. Online help is not there with respect to phone calls or chat. Gave up on that too long a wait and/or trying to understand an agent that has poor English.
It is an inexpensive way to do taxes and does away with paper. During COVID had 2 years in a row where the IRS lost my forms and didn't know it until the start of the next tax season with a letter that claimed my taxes were never filed.
It is an inexpensive way to do taxes and does away with paper. During COVID had 2 years in a row where the IRS lost my forms and didn't know it until the start of the next tax season with a letter that claimed my taxes were never filed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AnonymousTaxpayer
Verified Purchase:Yes
It would be nice if you could designate which item that was carried over from the previous year corresponds to the item you are importing when you import a W2 or 1099. Maybe have three buttons, Edit, Delete and Import, instead of just the first two.
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GregTexas
from Round Rock, TX
Verified Purchase:Yes
This is the eighth year in a row I have used H&R Block software and I plan on doing so again next year. This is so easy to use, accurate, has great explanations, why would I try anything else? I’m on a subscription, so I get it automatically every year. I simply import last year’s return, import W2’s and other documents from this year, answer a few questions and I’m done. I submit the return electronically, it is always accepted by the IRS, and a short time later my refund is electronically deposited to my bank account. Done and done! See you again next year, and thank you for a great product,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using for years. Never a problem. Thanks for a great product.
Pros: Fast
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Nick the Name
from California
Verified Purchase:Yes
I’ve been using it for many years. It’s easy and I believe I’m getting all I’m entitled to. Only draw back is font size can’t easily be increased while seeing all content. It can be a strain on the eyes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gabeisme
from Parma Ohio
Verified Purchase:Yes
I had your company do the job for me and it was great ..
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Susan555
from Fort Collins, Co
Verified Purchase:Yes
I've used H & R for many many years, and even though I'm getting older, it seems to be getting easier to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock