Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from MA
Verified Purchase:Yes
Good software, certainly gets the job done. Easy enough to understand. Thanks!
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Garymac
Verified Purchase:Yes
Used for many years. Software has been easy to use and reliable. No complaints at all.
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I've been using H&R Block Deluxe for 20+years. Easy to use and understand. Great value for the cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tom847
from Chicago
Verified Purchase:Yes
I had a problem with the Federal return on 1040-ES. Both approaches Planning and Manual did not work. Used my 2024 tax as the 2025 estimate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Never works as promised, they never get it right
on April 4, 2025
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
Every year I have used this, I either OWE more money or overpaid, and I am filling in all the information you are requesting. WHY? I thought YOU were the experts, what is going on? I rely on YOU, the experts, to guide me through doing my taxes but if YOU can't get it right, why do I bother? AND, IRS no longer gives me a reason as to why it is screwed up. They just either send me a refund or demand more money with fines and penalties. Next year, I am going to hand write them. Why do you add in a fee to file my state taxes when I already paid for the software that clearly states FEDERAL AND STATE?
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BillD25
from Long Island, NY
Verified Purchase:Yes
I use their software year after year. I'm disappointed that there are year to year calculations that the software could calculate but doesn't. Also, some terms go unexplained.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KAJ135
from Indianapolis,IN
Verified Purchase:Yes
I've always used H&R Block software. It gets the job done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 04tax
Verified Purchase:Yes
been using this as long as i can remember always easy and efficeint
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock