Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Minerjp
Verified Purchase:Yes
Too many software glitches when it came time to efile. Kept requiring a program update over and over with no positive results. Up to that point the program was flawless.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Good features for my needs. Free e-files a bonus.
on April 5, 2025
Posted by: PW24
Verified Purchase:Yes
I have been using H&R Block Tax Software for many years now with very good results. Typically, it has been right on point with helpful links and quick and easy entries to make. It also appears to catch errors and even if the user misses the correct entry point, the program will catch it and self-correct the multiplication factors affected.
The only difficulty I encountered this year (2024 tax year) is the lack of any references to non-deductible contributions I've made while working to IRAs and 401K programs. This also involves maintenance of your record of such non-deductible contributions and Form 8606. No mention was made of this (unless I missed it somehow) and as a result I may have paid taxes twice on the affected funds, resulting in a slightly higher tax payment. I could not find any help on this via the tax software and filed my return accordingly, knowing that any difference would be minimal.
The only difficulty I encountered this year (2024 tax year) is the lack of any references to non-deductible contributions I've made while working to IRAs and 401K programs. This also involves maintenance of your record of such non-deductible contributions and Form 8606. No mention was made of this (unless I missed it somehow) and as a result I may have paid taxes twice on the affected funds, resulting in a slightly higher tax payment. I could not find any help on this via the tax software and filed my return accordingly, knowing that any difference would be minimal.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CJb56
Verified Purchase:Yes
Easy to use, except some changes from previous versions. Not sure if it is because of changes to software
or changes driven by IRS revised requirements.
or changes driven by IRS revised requirements.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PPriddyMom
from San Antonio, TX
Verified Purchase:Yes
I have been using the H&R software for many years now and find it super easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
Have used product for years, always easy to use and accurate!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: AlanZ
from Murfreesboro, TN
Verified Purchase:Yes
I've used your software for years and am very happy. It truly makes filing with the IRS simple and with a high confidence I don't screw up! The self updates are reassuring, we want the best software with the highest confidence of a proper efiling. Speaking of efiling, its been flawless for years... Great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: fisherguy
from Lebanon, Oh
Verified Purchase:Yes
I had to file amended returns for both federal and state. The federal return was very simple and straight forward. The state is confusing and seems like the instructions are incomplete. State amended is the reason for the downgrade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from BHirmingham AL
Verified Purchase:Yes
The advertising I saw, on which I based my purchase decision, did not make it sufficiently clear that this version would produce all that was needed to file my state return by mail, but e-filing was an extra cost item.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock