Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: PattisPages
from Ponte Vedra, FL
Verified Purchase:Yes
I have been using your tax software for 20 years, and this year I encountered a bug. The problem is all over the internet and has been for at least two years. Why on earth haven't you fixed it? The problem is with form 5695, box 17e, which has to be checked as Yes in order to eFile with your software. This makes no sense at all. Get your act together.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bob472
Verified Purchase:Yes
You changed how software updates were done this year. I found it more difficult and much prefer the old update method. Otherwise, straight forward in use of software.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use
on April 5, 2025
Posted by: Boxcarsam
from Troy, Ohio
I have been using this product for over 20 years. It is easy to use.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: James is
from Peoria AZ 83736
Verified Purchase:Yes
It was a lot 😂 harder to work with this year. Moving through the completed tax return to check everything .
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bath, NY
Verified Purchase:Yes
I have used the H & R Block software since 2017 (To file 2016 Tax Year) and it takes a while to become acclimated each year but is fairly easy to follow.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from souther California
Verified Purchase:Yes
I've been using HR Block for 6 or 7 years, . My tax preparation and process hs gone quickly and smoothly. I have only called "Support" once to explain something that the Federal forms couldn't. The other program I use always left me with questions that I couldn't get any answers for. I will always use HR Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Less is not more, easier is not better, leaving
on April 5, 2025
Posted by: mADmIchael
from North Carolina
Verified Purchase:Yes
Product is becoming both simpler and harder to use at the same time. Long time user (perhaps 30 years of this and its predecessors) and for the last 3 years having more doubts of using it, Probably last time now.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ANAD69
from Washington
Verified Purchase:Yes
I thought I would try H&R Block tax software instead of Turbo Tax due to the big price difference.
I was very impressed how easy H&R block software to use at about half the price.
Great product.
I was very impressed how easy H&R block software to use at about half the price.
Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock