Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: gtdotcom
from WI
Verified Purchase:Yes
I have been using the downloaded software since about 2006 and continue appreciate the guidance that it provides and being able to start with last year's info. And every year, I have been able to finish in about a day. The challenges come in the form of 1) stability, I now save after each change for fear of crashing and loosing work. This year in particular, it crashed a lot and didn't give any indication why. 2) ability to bulk load information. Would be great if where there are many rows of information to enter, I could put it in a spreadsheet and import it, then validate what was imported. An example area is 1099-B. And 3) this year the integration with my financial institution changed and didn't work. I called support and worked through troubleshooting steps, and ended up having to enter the information manually, hence my #2 above.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BV93
Verified Purchase:Yes
We use H&R Block every year. I was disappointed to purchase the Deluxe + State to find that the state download was free, but I still had to pay to file the state online. Deceptive! This should all be free, but until it is, HRB is fine.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: RBW 1
from Franktown CO 80116
Verified Purchase:Yes
The product didn’t find and import my 2023 return. Could be operator error as I’m not the best with tech.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I HAVE USED THIS PRODUCT FOR OVER 20 YEARS WITH NO PROBLUMS
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Dear Dave, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JECSenior
from Greenwood, IN
Verified Purchase:Yes
The software works well enough. It didn't glitch or stall. I made some errors that I think should have been caught and corrected at the time. Instead, at the end, I got messages that I needed to correct a couple missing entries. I didn't understand how to get to the error location. The software was supposed to email me updates on filing. It didn't. I like this better than TurboTax but.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kebmike17
from Georgia
Verified Purchase:Yes
Long time repeat user. Works well for me. Left TurboTax years ago over increased pricing and never looked back.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Recommend this H&R Block tax preparation software
on April 5, 2025
Posted by: Anonymous
from Charleston SC
Verified Purchase:Yes
I’ve been using H&R Block software since the mid 90s and it’s user friendly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DEEMAN
Verified Purchase:Yes
Been using for several years, quality product, as expected.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock