Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rccccc
Verified Purchase:Yes
The {C program is great. A few items a little hard to understand and get clarification on but otherwise a great product. The online version not so much. It is hard to navigate and go back and change things.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: altster76
from Poulsbo, WA
Verified Purchase:Yes
HR Block covers all the bases for complex tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used a version of this software for years to do my taxes. I have always found it to be easy to use and very comprehensive. Will continue to use it as long as it is available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Stuck will not update!
on April 5, 2025
Posted by: unhappy mick
from Cin, Ohio
I've used H&& block software for many years wihtout problems,but this year I'm to have to fill out my state taxes off line. H&R delux state will not update to allow the state form start. I've downloaded the and ran the .exe file but still wants an update. I'll try monday to call in but don't that will any fun.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NW OH
Verified Purchase:Yes
Continuing to use H&R Block Deluxe Software as I have for many years. A good product at a good price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not very helpful and charged me 3 times for state
on April 5, 2025
Posted by: Not worth the hassle
from Maryland
My federal was rejected and the directions to then get my state filed was nonexistent. Charged my card 3?times!!!!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Central Iowa
Verified Purchase:Yes
Have used this program the last few years. I am mostly pleased with it. I do wish there was a search box on every screen.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
Mostly good. The “buttons” that you click to advance don’t work well - there’s an HTML problem. Has to be an easy fix. When you try to click your cursor has to be lined up just right. Also, inherited an IRA but the “date purchased” didn’t alert me that typing “inherited” was an option - just stumbled on it. I’m guessing there are other similar fields with options you don’t know about. But overall the software works well and I’m confident it calculated properly.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock