Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: fisherguy
from Lebanon, Oh
Verified Purchase:Yes
I had to file amended returns for both federal and state. The federal return was very simple and straight forward. The state is confusing and seems like the instructions are incomplete. State amended is the reason for the downgrade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from BHirmingham AL
Verified Purchase:Yes
The advertising I saw, on which I based my purchase decision, did not make it sufficiently clear that this version would produce all that was needed to file my state return by mail, but e-filing was an extra cost item.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Davidnavbro75
from Pittsburgh PA
Verified Purchase:Yes
I have used the product for over 10 years. There have been a few glitches over the years with the nuances of the tax code, but it has updated at some point during the preparing period and been accurate for my needs.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well.
on April 5, 2025
Posted by: Cork45
from Spring, Texas
I've used this software for years and works well for me. Some items need better explanation. But, considering how the Government makes things twice as hard as it needs to be, no wonder. I hope the DOGE will clean up the Tax Code while they're at it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Informative, Helpful in obtaining the best outcome
on April 5, 2025
Posted by: Anonymous
from Jacksboro, TX
Verified Purchase:Yes
Very helpful - the help tabs have good information
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Pure Feature
on April 5, 2025
Posted by: busaryda
from Columbus, OH
I've used this software for several years to prepare my Federal and State taxes and have always been completely satisfied with the results. That was until I used the 2024 software. After completing all the information on one page and then clicking the next tab to start inputting information on the next page, the software would skip the next page. I found it necessary to click the back than to find the skipped page throughout the entire filing.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: a1aaa
Verified Purchase:Yes
I e-filed the federal and state. Two weeks later I checked it and found it had not e-filed. I tried to refile but the program wouldn't bring back the save forms because it had to have the state reinstalled. I repeatedly tried to reinstall the state but it wouldn't install. I deleted the state and tried to install but still refused. I deleted the main program and reinstalled but still couldn't install state. I had to buy the program from another place. I installed and ran the saved forms and e-filed. This time it did work. I've used this program for a few years and never had a problem. This time it cost me quite a bit of money and time. I gave 3 stars because of the previous years were done so well.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ventura Mort
from Ventura CA
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years, since it was known as Taxcut. It is easy to use, with clear questions and easy editing capability. My only real con concern is the additional charge to submit a state tax return by e-submission, like the federal return. Also, it would be nice to be able to get the program on a physical medium for later retrieval if necessary -- it's too easy to lose the code for the reload.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock