Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,331 Reviews)
Open Ratings Snapshot
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product. 
(
52,697 out of 61,844
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Efficient software!DGIM
on April 6, 2025
Posted by: Dgim
from MN
Verified Purchase:Yes
As I have found every year, the software is easy, efficient and comprehensive in getting the tax forms completed and e-filed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needing explanation.
on April 6, 2025
Posted by: disappointed still
from Wiscowsin
Verified Purchase:Yes
Hard to follow, can't find the form for Qualified Dividends and Capital Gains Tax Worksheet. No idea how you determined tax.
Value
3 out of 5
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes it easy
on April 6, 2025
Posted by: Liz429
Verified Purchase:Yes
Thank you for making it easy to prepare my federal and state taxes. I actually enjoy doing it!
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly
on April 6, 2025
Posted by: Anonymous
from MN
Verified Purchase:Yes
Product was easy to use, acurate and User friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
State software incosistent with Federal
on April 6, 2025
Posted by: Nick222367
from Massachusetts
Verified Purchase:Yes
I have used HR Block software (Federal and my State) for years so my data is brought forward year to year. I expected the State software to behave similarly to the Federal. The Federal return reminded my of a capital loss carryover from prior year, but the State form did not. I only discovered this inconsistency in the State software at the last minute when comparing 2023 to 2024 return manually.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Lack of important feature
on April 6, 2025
Posted by: KNR3
from NJ
Verified Purchase:Yes
I was disappointed that I wasn’t able to attach a K-1 to my state filing and therefore couldn’t e-file using your software. That should be a feature of the Deluxe version. Also a download of a 1099 creates many errors so we had to manually input. Otherwise the program worked well for us.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Value
on April 6, 2025
Posted by: Anonymous
from Denver, Colorado
Verified Purchase:Yes
I've been using H&R Block software for years and I continue to be pleased with the simplicity and thoroughness of the process. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Submission Peace of Mind
on April 6, 2025
Posted by: FLCT
from Multiple States
Verified Purchase:Yes
The software works! For peace of mind, the software's feedback is great, esp regarding updates and what is happening. The confirmation from the Fed & State governments is appreciated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
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