Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Ocean Isle Beach, North Carolina
Verified Purchase:Yes
I use this every year, and I will continue to do so. It worked very well except I checked one box I shouldn't have and didn't check one box I should have. I spent hours trying to figure it out and ended up getting outside help.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Pages18
from USA
Verified Purchase:Yes
This software is straightforward and easy if one does the correct record keeping. The ability to simultaneously fill out the state return is tremendous.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bjk11
Verified Purchase:Yes
I really like the software, have used it for years. I would have given 5 stars, if not for the fact that I got charged twice to submit my state tax returns and now have to figure out how to get the money back on my charge card.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: duckhawk
from Southern, WI
Verified Purchase:Yes
Taxes go so quickly. The software is improved over the last 3 years and it saves ne a lot of time. Taxes are no longer a great big hassle. Now, just an inconvenience.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Green Valley AZ
Verified Purchase:Yes
keep going back, have used for 20 years, easy to follow and “asks” all the right questions, if you watch black friday sales can buy at a great price
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: EJC1
Verified Purchase:Yes
I called your phone number hoping to get help with a simple question on my state taxes - your phone number is totally useless. It tells me I can get help from federal/state tax sites. Unimpressed. Ed C.
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklaho.a
Verified Purchase:Yes
I have used H&R program for years but the tax codes are hust getting too frudtrsting! Unless you have kids there are just no more savings for someone retired!
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bab47
from Kentucky
Verified Purchase:Yes
It was very difficult to load and update the program. The windows were so large I couldn't see the buttons that are usually at the bottom. The window was not resizeable or movable. I tried changing my computer display settings and nothing worked.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock