Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from California
Verified Purchase:Yes
Been using this software since it was called 'Tax Cut'. Does the job, could have more choices for importing forms and financials.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tax payer 2567
Verified Purchase:Yes
I have been using H&R deluxe plus state tax preparation software for many years. The program works well and I know my way around the program. I also use it to figure out the $ amount for my next year’s estimated tax payments. Gives me confidence my taxes are filed correctly.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DoneEarly24
from Chicago
Verified Purchase:Yes
After many years of using software, still appreciate the interactive questionnaire process to move through return preparation. Received quick response that both federal and state accepted. Only suggestion I have is to not charge extra for filing state return, especially if only filing one federal return. Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cohoes, NY
Verified Purchase:Yes
Happy with the product, except at one point I was unable to save my data. Your support told me to delete a pdf related file and then was able to save. No worse feeling than entering lots of data and then being told it wasn’t saved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD
Verified Purchase:Yes
The price should include state electronic filing fee. Or should provide linked to the free state filing app provided by state.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TSierra
from Winchester MA
Verified Purchase:Yes
I’ve been using this software for several years and wouldn’t switch to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Yiyang
Verified Purchase:Yes
I don't understand why you didn't provide an entry point for the IRS IP PIN. It's possible I missed it but I looked back and couldn't find it. I initially submitted my return without it and as you know I had to resubmit electronically with it and I thought here we go...so much for easy.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Old Man 23
Verified Purchase:Yes
It continues to be a reliable tool to prepare and submit my taxes.
Minor problem with explanation of one of the prompts:
It asked for confirmation of one of my IRA's, then asked for
Prior Distributions and Prior Taxable Distributions.
What is meant by PRIOR?
Minor problem with explanation of one of the prompts:
It asked for confirmation of one of my IRA's, then asked for
Prior Distributions and Prior Taxable Distributions.
What is meant by PRIOR?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock