Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DangerDan
from Simpsonville, SC
Verified Purchase:Yes
I have been using H&R Block for several years and will not changes things. It is simple and quick and accurate. You can't ask for anything better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Wasted money
on April 6, 2025
Posted by: Warvet
from Orange County, California
I bought it yesterday and had terrible time getting started. Lost all my twice. Had to mail it in the program would not let me e-file.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Dgim
from MN
Verified Purchase:Yes
As I have found every year, the software is easy, efficient and comprehensive in getting the tax forms completed and e-filed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: disappointed still
from Wiscowsin
Verified Purchase:Yes
Hard to follow, can't find the form for Qualified Dividends and Capital Gains Tax Worksheet. No idea how you determined tax.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Liz429
Verified Purchase:Yes
Thank you for making it easy to prepare my federal and state taxes. I actually enjoy doing it!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
Product was easy to use, acurate and User friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nick222367
from Massachusetts
Verified Purchase:Yes
I have used HR Block software (Federal and my State) for years so my data is brought forward year to year. I expected the State software to behave similarly to the Federal. The Federal return reminded my of a capital loss carryover from prior year, but the State form did not. I only discovered this inconsistency in the State software at the last minute when comparing 2023 to 2024 return manually.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KNR3
from NJ
Verified Purchase:Yes
I was disappointed that I wasn’t able to attach a K-1 to my state filing and therefore couldn’t e-file using your software. That should be a feature of the Deluxe version. Also a download of a 1099 creates many errors so we had to manually input. Otherwise the program worked well for us.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock