Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,250 Reviews)
Rating breakdown 149,250 reviews
5 Stars
97,757
4 Stars
28,049
3 Stars
10,432
2 Stars
5,408
1 Star
7,604
85%of customers recommend this product.
(
52,650 out of
61,787)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Yiyang
Verified Purchase:Yes
I don't understand why you didn't provide an entry point for the IRS IP PIN. It's possible I missed it but I looked back and couldn't find it. I initially submitted my return without it and as you know I had to resubmit electronically with it and I thought here we go...so much for easy.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Old Man 23
Verified Purchase:Yes
It continues to be a reliable tool to prepare and submit my taxes.
Minor problem with explanation of one of the prompts:
It asked for confirmation of one of my IRA's, then asked for
Prior Distributions and Prior Taxable Distributions.
What is meant by PRIOR?
Minor problem with explanation of one of the prompts:
It asked for confirmation of one of my IRA's, then asked for
Prior Distributions and Prior Taxable Distributions.
What is meant by PRIOR?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PapawBIL
from Bowling Green, KY
Verified Purchase:Yes
I have used this product for over 25 years and find it comprehensive, easy to use and exact. never a problem.
IT IS THE Best 0n the market.
IT IS THE Best 0n the market.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: alchan88
from NJ
Verified Purchase:Yes
Currently the software has a fixed viewable frame size even full screen. If user increase the font size, it will display less content in this fixed frame. Please allow user to change the frame size and increase the font size. It is better for my old eyes. thanks
Pros: Easy to prepare
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ca77
from SC
Verified Purchase:Yes
I don;' think the software is up to H&R Block standards. The handling of RMD is really messy. The first time I went through it, it hit me with a huge (and incorrect) fine. The chat function is just another search engine. You might do better with Google. I only hope my taxes are correct now. I was still getting warning icons at the end, but it. was "accepted". Sloppy when compared to previous years.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: HLSt
from South Dakota
Verified Purchase:Yes
have used this product for years. however, it does not seem to import prior year info like it used to. And there is no longer a CD offered if you need to load prior year taxes when you get a new computer.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ronrd
Verified Purchase:Yes
Have been using it for many years, walks you through and explains everything verywell.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Angie345
from Mission tx
Verified Purchase:Yes
This year I had trouble with some of the credits. I couldn't put my expenses for a storm that destroyed my fence. And I did received any credit for the taxes that I paid on my house.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock