Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: wr8j
Verified Purchase:Yes
I've used the HR Block software for more than ten years. It does a good job of guiding me through the labyrinth of the tax code. This year, on e-filing, the return was rejected. It turns out I had entered some trial numbers into a form before getting the final results, then forgotten to change them. After the rejection the software guided me to the specific form with the error and made it easy to fix. Nicely done!
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: wsims
Verified Purchase:Yes
Tried to get simple question answered couldn't even get an answer on chat after being delayed for 30 minutes
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, Tx
Verified Purchase:Yes
I've been using this program for 5 years. Easy input for all the tax forms and an easy input from my Quicken program. Theu the subscription service I get the program in November. I use the Quicken info to see if anything is strange. I then have time to adjust before the end of the year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gruder
from NC
Verified Purchase:Yes
Far too many uncharges - states, e-filing. The cost of these charges has grown yearly, making other products more attractive.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NPBinME
from ME
Verified Purchase:Yes
I really like using the HRB software and find it pretty straightforward. I wish they would include the price of both the e-files (fed & state) in the cost and not charge extra for the state; always leaves a bad taste in my mouth.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bills choice
Verified Purchase:Yes
I would like to see the authorization code printed in several places after we inter it. So we have a visual record at our finger tips, so to speak.
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
bought it online the last 3 or 4 years, still some confusion over a couple things (escape me ATM) but overall it works as advertised...would like the state filing to be free instead of charging another 20 bucks, but I could suck it up and snail mail it if it really bothered me
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software package (have used for years)
on April 7, 2025
Posted by: Anonymous
from Southern Tier NY
Verified Purchase:Yes
I have been using H&R Block tax software for years and will not change to another software package. Easy to use (good instructions, explanations, etc) and hard to make mistakes. I hate doing taxes and this software makes it tolerable. Would never do taxes without it. I know H&R Block knows what they are doing and keep it accurate and up to date and relatively easy to use. Would not trust others especially the software from the governments.!!!!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock