Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,331 Reviews)
Rating breakdown 149,331 reviews
5 Stars
97,797
4 Stars
28,065
3 Stars
10,444
2 Stars
5,414
1 Star
7,611
85%of customers recommend this product.
(
52,697 out of
61,844)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Baton Rouge, LA
Verified Purchase:Yes
I've been using H&R Block tax software for 20+ years, so that says something in itself. It covers 95% of my normal tax issues, so I'm reluctant to change. The other 5% are special, one-of situations, and are not complicated enough that I can't handle manually, or so bad that I and compelled to use another program.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I always use H & R Block software to prepare my income tax return. The return is accurate and the prompts are easy to understand. Also, if I need to correct an item, it is easy to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Cumbersome when the reviews are stubborn if the us
on April 7, 2025
Posted by: Anonymous
from Lake Mary, FL
Verified Purchase:Yes
The software got me through another year of taxes, but when the computer program reviewed everything, it found 2 issues and one possible omitted number. I reviewed these items and did not need to correct them. But the program was not friendly at all about these alleged problems! I had to enter zeros to get it to stop! There should be a hot key to allow the user to respond with OK if nothing is actually wrong!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dave5649
from Savage mn
Verified Purchase:Yes
Painless. I’m a long time block user and have no need to change. Good feature packages that make sense
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have used HRB Tax siftware for many tears and have been satisfied. But this year things went poorly. I was never able to load the State (NC) tax program. I was instructed to tap the load program button, six times, yet it never loaded the necessary software. And worse, I was billed six times on my credit card for the six attempts to load. I am still unable to do my state taxes. A One Star rating is generous.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Klep
from Fl.
Verified Purchase:Yes
Been using for several years and have enjoyed the improvements made to rhe program. I like the easy interview approach to doing my taxes. There are some forms tax cut doesn't support and I wish it would.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
have used block software since they started and will continue to do so as long as it appears to be a value, which it currently is, so thanks.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Santapaul
from Boston mass
Verified Purchase:Yes
Have used for many years and it continues to be the best on market
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock