Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Terrible.
on April 7, 2025
Posted by: User unfriendly
from CA
After 4 attempts to get my middle initial right, I finally gave up. You really don’t want to know what I think of your forms.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
It works, but has problems
on April 7, 2025
Posted by: ZBORTN
from Oak Ridge, TN
The software had no problem with 1099-INT, -DIV, or hundreds of -B. It does not handle K-1 (1065) at all, and you need to figure out where to put adjustments so that the 4797 and 8949 come out right. Even so, I'm not sure I did things correctly!
A MAJOR failing this year is that the estimated tax computation is completely wrong and as of 8 April, there is no apparent plan to fix it. The instructions mention 4 strategies, but they are not offered. The software insists on trying to estimate your 2025 income, even if you want to use the safe harbor strategy of 110% of your 2024 tax bill. I ended up using the IRS forms for the computation.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: RJoe1
from Pennsylvania
Verified Purchase:Yes
Did taxes without a problem
Easy to use and a very useful correctness check
Easy to use and a very useful correctness check
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobbitt
Verified Purchase:Yes
I like the H&R Block software because it is easy to use and very effective.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob 278
Verified Purchase:Yes
Still experiencing gaps between Vanguard and what HR can pull from Vanguard
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GeneGuy
from Florida
Verified Purchase:Yes
The program seemed to work ok and led me through the things I needed to do. The BIG problem was I bought it in 2024 and every time I tried to update it I had to contact support and have them help me find a stand-alone updater to download and use on my Mac. The program would NOT update the way it did in 2020-2023.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: J616
from Asbury Park, NJ
Verified Purchase:Yes
Have used for years. Don't understand software - enter data, go through prompts and amount due to IRS adjusts, as I expect. Hit "next" to move to next category, and number changes again without explanation. Also, when trying to use for a tax return for deceased person (1041), kept prompting me to fill out information for refund when - in fact - funds were owed to the IRS. Discussed with one of your tech people who agreed, said I would get contacted by another, more senior person, but I never was.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milwaukee WI area
Verified Purchase:Yes
I've used H&R Block tax software for many years.
It continues to meet my needs. Simple to use & complete.
It continues to meet my needs. Simple to use & complete.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock