Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: realestateropp
Verified Purchase:Yes
I do not like surprises. Being charged a fee just to take the money out of my account and send it to the IRS is very surprising.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Greatday1
Verified Purchase:Yes
I have used H&R Block Deluxe numerous times in the past and it was easy to use and navigate through the program with no issues every time. Thanks!
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KT71
Verified Purchase:Yes
I get this software each year. It makes doing my taxes much easier than on my own.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimmy D in Tx
Verified Purchase:Yes
I have used a different on line tax service for a decade. This year the program was pure junk. My aunt called to tell me could not use her. Program. It took me a month and many called for the company was able to send my completed form. I do my mother's tax on H&R. Super results. Easy and accurate. I have changed to your co.pany.
.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
2024 Deluxe version
on April 8, 2025
Posted by: DJBom
from West Wendover, NV
Been using this software for 10 + years with no issues.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JrzyGrl
Verified Purchase:Yes
A decent product but WAY too many offers to sell me unwanted services
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VT
Verified Purchase:Yes
The surprise 2.5% fee for pating taxes with a cc ruined the experience for me.
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
Hello, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear about your experience. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
2
Charged twice for state e-filing
on April 8, 2025
Posted by: Lucos
I have been charged twice for e-fling my state return
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock