Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Credit card fees are not shown until it is too lat
on April 7, 2025
Posted by: Unhappy676767
Verified Purchase:Yes
Could have been more up front about the fees involved with paying by credit card. Close to double what the site would charge you if you went directly through them.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bill_216
from Cleveland Ohio
Verified Purchase:Yes
Federal software ok except no provisions to generate estimated tax payment vouchers. State software has errors related to school district taxes and (like Fed) no estimated tax payment vouchers.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho, Post Falls
Verified Purchase:Yes
It always works fine. Been using it for over 15 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tax software eval
Verified Purchase:Yes
Software is pretty good but does not let you enter US Treasury dividends in state tax form as a subtraction
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jamesc359
from Idaho
Verified Purchase:Yes
The process was straight forward enough. Overall I thought it was well thought out and worked as expected. Unfortunately the interface is a little dated and certainly not on par with some of the competitors. The price for the program and filing my state was also crazy high when compared to other programs that offer identical results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Patsy 04
from Mount Juliet, TN
Verified Purchase:Yes
I’ve used H&R Block software for several years and find it easy to use. I e-file, which is easy to file and helpful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dude1873
Verified Purchase:Yes
I've been using H&R Deluxe for many years after switching from TurboTax. Easy and quick (relatively) as well as accurate.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Duckie Review
from Berkeley, CA
Verified Purchase:Yes
Mac version was very buggy. For weeks, updates would get stuck in an infinite loop and would not go through without hints from online searches. (Apparently, this bug has been around for years, shame!) Then, app wanted me to pay for the state return that was supposed to be included in the price. The wait for the phone support was quite lengthy, but fortunately the rep on the phone turned out to be very helpful and easily fixed my issue.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock