Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Maine
Verified Purchase:Yes
The best home tax software!
Easy to use and free federal return.
Easy to use and free federal return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeff71
from Des moines iowa
Verified Purchase:Yes
Product is easy to use and explanations are helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Richland Hills, TX
Verified Purchase:Yes
Product is fairly easy to use. The opening section on income, however, doesn't include any reference to pensions, social security, etc., so I was left wondering if I was going to add them separately. I proceeded through that section and eventually those topics came up, so it wasn't a problem after all. It just confused me a bit as I got started.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Easy to use, no problems found using this program. It suggests all the possible deductions and orders all the information. I’m using for a second year in a row.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
HR Block once again is a very good tax preparation software package.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Time to try a different tax software after 20+ yrs
on April 9, 2025
Posted by: tjf1
from MA
Verified Purchase:Yes
This year the amount I owe in state taxes makes no sense. The amount of federal taxes I owed in 2023 made no sense.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Rkrr
from Madison, WI
Verified Purchase:Yes
Had problems on how to enter capital gains as you couldn’t enter them on 8949.
Called for help, person wasn’t sure where to enter, but figured out that I needed to enter on 1099-B
Otherwise not to difficult to prepare return. Give it 8.5 on scale 10
Called for help, person wasn’t sure where to enter, but figured out that I needed to enter on 1099-B
Otherwise not to difficult to prepare return. Give it 8.5 on scale 10
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Countryside, Illinois
Verified Purchase:Yes
Easy walk through process. If you have all your info ready to go, you can be done in 30 minutes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock