Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Help center is for software issues only
on April 9, 2025
Posted by: Suprise
from Nevada
I wish disappointed on the help center. You advertise you help with questions. I called was told they are just software help. You need to correct saying you help. State help in software only not tax questions.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: jenkat
from westminster co
Verified Purchase:Yes
I was charged twice for my state return and could not call the company had to dispute it with my bank
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall, the 2024 software worked as advertised.
on April 9, 2025
Posted by: Anonymous
from Bellevue, NE
Verified Purchase:Yes
Overall, the program worked as advertised. I had 2 issues. Importing 1099s and resolving a verification on my Federal return. I imported 1099s that showed up 3 times for the same account. I had to delete 2 of them and then do a complete line by line review to make sure everything was properly accounted for. I also had a verification on Form 8606 that I queried your chat help that didn't help. I found the answer at the IRS website.
I had no issues with the state return.
I had no issues with the state return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Always true
on April 9, 2025
Posted by: jh7177
from Florida
I have now used HR Block tax software for apprx. 17years and have found that it is the most accurate for all my personal taxes.
I normally fill out the forms individually since I am a retired accountant and have never use the interview process.
I normally fill out the forms individually since I am a retired accountant and have never use the interview process.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Andy54
Verified Purchase:Yes
I have used H&R Block software for a very long time but it seems that it is getting a little to understand the directions on some things.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: KC2RLM
from Santa Fe NM
Verified Purchase:Yes
Pretty good.
I think I found a program bug, but couldn't find a way to report it. I couldn't override the error without killing my chance to eFile so I submitted it with the error. You owe me $12.
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boynton Beach, Florida
Verified Purchase:Yes
I get the software automatically each year. It's easy each year but I've seen it for less at Office Max. It's easy software to use and They update it regularly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Gambler2nite
from Union city
Verified Purchase:Yes
It freaky let me explore my options and i like it's guide me instructions
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock