Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: sgage
from Salisbury, NH
Verified Purchase:Yes
I have been using this software for years and years, so I know how it works. For me, it is smooth and easy to use. I do not have the most complex financial situation currently, but back when I ran my own business it really made things easy. Nowadays I just get my taxes done quickly and efficiently, print my return to a pdf file, and send off the e-file. I don't know how something as complicated and convoluted at US Income Tax preparation could be made much easier. I will purchase it again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Buddy22
from Pa
Verified Purchase:Yes
Software is hard to use compared to other software. I did my taxes, had a total amount owed then waited a months i did software updates and came to another amount to owe. I wonder if I send taxes to irs would you cover the amount difference.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paul in Alexandria
from Alexandria, VA
Verified Purchase:Yes
I've been using H&R Block (and its predecessor TaxCut) for 25 years and it has served me well. After being frustrated by TurboTax, my wife finally agreed to try my program and was delighted with how straightforward she found it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
Got my taxes done again. Slight variation between hrs and state online system
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Shelew
from Florida
Verified Purchase:Yes
This software made it very easy for me to complete my tax return. Great instructions helped me finish in a very short time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shoppers VA
Verified Purchase:Yes
This program is easy to use. This is the 2nd time I have used the program.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe+ Software wasn't easy to find.
on April 9, 2025
Posted by: Shavs
from Warsaw, IN
Verified Purchase:Yes
It was easy with the exception of the RMD part. The system said that I should calculate the RMD, but doesn't tell you how.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: How to skip the last step
Verified Purchase:Yes
Every year, the software last or near to last steps of data accuracy is hard to understand what to do to go to the next step. If I delete that page, it pops back up as an error again. Try give a line or two what my options are to move on and submit.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock