Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
For me it worked fine in the previous 5 years.
However this year, when I tried to save it in PDF format - it wanted me to download and install PDF955 app, which failed. May be it is because of my new Surface Pro computer.
I attempted to do it several different ways, and ended up with corrupting my prepared return. Needed to redo it one more time. Still could not save it in PDF format.
VERY DISSAPOINTED
However this year, when I tried to save it in PDF format - it wanted me to download and install PDF955 app, which failed. May be it is because of my new Surface Pro computer.
I attempted to do it several different ways, and ended up with corrupting my prepared return. Needed to redo it one more time. Still could not save it in PDF format.
VERY DISSAPOINTED
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
H & R Block is a great software. It is very thorough.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 26Tax
Verified Purchase:Yes
We've been using HRB for decades. Great job as usual.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mr_user928
Verified Purchase:Yes
Fairly easy program to do normal taxes, especially if you can take the IRS standard deduction. What I don’t like if if the program finds errors or areas of concern, there is little help to rectify those issues.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: View123
from Chester, Pa
Verified Purchase:Yes
I thought that some of the tax prep was clearer than TurboTax, my main complaint though is that I have some mild visual impairment and I found your software difficult to adjust in order to accommodate. I work on a computer full time for my job, and can adjust the view enough to accommodate, however your software doesn't allow for that. Made it really difficult to get my taxes done.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: DiluteTortie
Verified Purchase:Yes
The process is as painless as can be (considering I'm preparing a tax return).
Two complains:
- It suggested that I might not need to itemize medical; expanses. And while my medical expenses did not get me anything on my Federal return, they did get me money back on my state return. So y'all might teak the program to mention that.
- the planning (for next year) SUCKS: Using this years numbers it calculated my 2025 tax liability would be bout $2500. My this year's tax liability is over $13,000 THAT IS JUST WRONG
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R for YEARS!! This year the package is simply Not working. I have not figured out what the issue is, but I will. I have requested the "IRS extension", so I can get it to work. I will be trying to get the software to accept my figures, which are very similar to last year. The software simply isn't responding......
Cons: Hard to prepare
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Parma, Ohio
Verified Purchase:Yes
I initially started using Kiplinger Tax Cut then was migrated to HRBlock when they purchased it. I have been using this product for most of my adult life. This product is fantastic. I wouldn't consider using any other product. The previous years information carries over making completing our taxes extremely easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock