Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,248 Reviews)
Rating breakdown 149,248 reviews
5 Stars
97,756
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,649 out of
61,786)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Sbtexas
from Beaumont, TX
Verified Purchase:Yes
I used H&R Deluxe to file my federal return and got my refund in 3 days.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pjvans
Verified Purchase:Yes
There are parts that need better explanations and/or links to forms. Taxes are so difficult, and i feel like I'm doing so many things wrong.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Xzty
from New Jersey nj
Verified Purchase:Yes
You cannot edit tax returns once you even thought you have not submitted to IRS. Why?
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MikeRoy
from Chicago, IL
Verified Purchase:Yes
I've used H&R Deluxe for years and it's great when eFiling Federal and State returns together. However if doing a return where only Federal is eFiled, the program says, ".....we'll come back to the State later" but there's a slight disconnect. The program never progresses smoothly to have you print the State, Instead it takes you through the entire State questionnaire again. It takes quite a bit of searching to manually find a way to Print the State. Usually you have to go to Forms menu and make manual selections. If it wasn't for that awkward final Filing, I would give it 5 stars.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: gwz1
Verified Purchase:Yes
I like that I can opt out out of sharing my information. I think the way QCD is reported is terrible! There no straight forward way of entering it and can only get to it when you answer a series of questions in just the right way - make a mistake and you can never find it.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
I have been using the H&R Block software for many years and it is very thorough and easy. I have confidence that my taxes are correct. I like being able to electronically file
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Fast and easy filling Not so stressful
Will be using it next year
Will be using it next year
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I've been using this software for many years. It is reliable and easy to use.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock