Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
It's okay - user interface could be modernized but it works.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Chowd
from Anaheim ca
Verified Purchase:Yes
Been using HRB Deluxe for yrs now, simplicity works well for me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmington, NM
Verified Purchase:Yes
I always use H&R Block but was somewhat disappointed this time. I was unable to print it this year because it was all in large print. I worked with it quite a bit trying to get it to fit on 8X11 paper and be no more than 12pt font. Since I sent it via Internet I finally gave up. I work with computer programs quite often, but didn't feel like putting anymore time in it to make it work. Very frustrating.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Michigan
Verified Purchase:Yes
I'm a long-term user of the software on a Mac. For the first time this year the downloaded software "lost" my pre-purchased State installation & tried to charge me for it (again). Chat & phone support got around this by sending a new download but I had to switch to a back-up computer to complete my filing because there was no "uninstall" that would remove all previously installed files. Overall satisfied, but frustrating experience.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: rojo149
from Pennsylvania
Verified Purchase:Yes
I'm a 10 year user and I would use no other Tax prep software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I have used Block software for the past decade and find it easy to navigate.
One problem I have is that when I imported financial records from other institutions, I had to examine more than 40 separate entries for accuracy and avoid duplication. That added a great deal of time to the process.
Perhaps Block should consider shelving that option until accurate information can be guaranteed.
One problem I have is that when I imported financial records from other institutions, I had to examine more than 40 separate entries for accuracy and avoid duplication. That added a great deal of time to the process.
Perhaps Block should consider shelving that option until accurate information can be guaranteed.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Smdn
from Portland Oregon
Verified Purchase:Yes
Easy to use.
Didn’t ask a lot of questions so hope I got all deductions I was allowed to receive.
Didn’t ask a lot of questions so hope I got all deductions I was allowed to receive.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Poor tax planning
on April 10, 2025
Posted by: Thomas2025
from TX
Return preparation process is good but next year tax planning process is very poor. For example: it does not import previous year data for use as a baseline for estimation or revision and does not include various income types that require different handling such as Social Security income, retirement distributions, dividends, short and long term capital gains, etc.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock