Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Louisville
Verified Purchase:Yes
I've been using H&R for 10+ years, simple and consistent...
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eagl13
from Louisiana
Verified Purchase:Yes
I have used H&R Block software for many years now. I was a bit surprised this year at the dramatic increase in federal taxes owed. I suspect it may have been related to investment income increases combined with full year social security income, but I don't know for certain. It would be helpful to have a year to year explanation as to why there is a year over year change (increase or decrease) to explain the changes, perhaps using AI.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Nolita
from North Carolina
Verified Purchase:Yes
I've always use hrblock software for many years. Understand how it works and like it
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: joe986
from st paul, mn
Verified Purchase:Yes
odd error with e-file not caught in accuracy review. error with Form 1116 not caught in accuracy review but preventing from e-file. help was useless. fortunately I finally figured it out from previous years successful interview.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anthony1986
from Chicago Area
Verified Purchase:Yes
I have used H & R block tax program for years and I wouldn’t do my taxes any other way!
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, MI
Verified Purchase:Yes
I have used this software for several years and have been pleased with it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pghfans11
from Columbia, MD
Verified Purchase:Yes
I had a new HVAC unit installed that was eligible for $2600 on the Federal side and the software kept indicating an error but would not tell me why or how to correct it so I had to remove it (I can't remember the form - maybe 5815?) - thus losing the $2,600 refund.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: bjpr
from Maine
Verified Purchase:Yes
The product is good and easy to use. The price/vale is just OK. Should noy have to pay the filing fee for state returns with the Deluxe version
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock