Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Matt zzzz
from NJ
Verified Purchase:Yes
Wouldn't let me e-file NYS. Wouldn't tell me why or how to fix. Wouldn't let me delete NYS and start over.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sargec
from Chattanooga TN
Verified Purchase:Yes
This program saves so much time in preparing taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Lauderdale, FL
Verified Purchase:Yes
It is my 10th year using TaxCut and it was quick and easy to fill out and file. The worst part was organizing the information ahead of completing the interview.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I have used this program for years it is good but not always easy for inexperienced users. I wanted to fix an error I made with IRA contribution but changing the information didn’t change the calculation. I had to find the form and delete it to get the program to calculate correctly.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nottenst
from Bowie, MD
Verified Purchase:Yes
For the most part the software performed as expected. I was quite confused with filling out part of the foreign tax credit, but did get some help on the phone which helped me through that part.
It is still less expensive than several competitors and does a good job.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I believe it could be a little simpler and intutive especially in the areas where it reviews the tax form before it allows you to file.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have been using your program for years, easy, thorough, and makes getting the taxes done and filed much less stressful
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MarMo
Verified Purchase:Yes
I have been using H&R Block's software for decades, and have been very pleased with it
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock