Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,329 Reviews)
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product.
(
52,696 out of
61,843)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jimbo712025
from Pottsville PA
Verified Purchase:Yes
Was not happy that State cannot be filed for free. Also very confusing when I tried to file state alone because it kept pushing me back to the federal return. Not really happy with the overall experience.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SatisfiedHRBTaxSWUser
Verified Purchase:Yes
I've been using H&R Block's Deluxe tax software for the last nine years. I'm a previous TurboTax user and switched to H&R Block's software because I felt they offered better support than Intuit. As always H&R Block's tax software was easy to use, and I was able to complete my tax submissions quickly. This year, my federal tax submission was accepted in less than five minutes and my state tax submission was accepted within an hour. I'm very satisfied with H&R Block's Tax software and intend to continue using it in the future.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PecosBill
from Austin area, Texas
Verified Purchase:Yes
First time using this tax program and I am well pleased with the in-depth explanations, examples and organization of this program. Only had a slight problem with one or two situation statements I did not quite understand nor was there any definition, but I did get the overall gist of the statements. Will use next year!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from roscoe il
Verified Purchase:Yes
state rejected my return and they want me to PAY AGAIN to resubmit. And I'm pretty sure I paid for the upgrade that included 1 free state return as it was.
And cant seem to get any help. ended up print and mailing it
And cant seem to get any help. ended up print and mailing it
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, Tx
Verified Purchase:Yes
I have been using this product for over 10 years. Complete for my needs and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Italy2025
from Hudson WI
Verified Purchase:Yes
Have used H&R Block Tax software for many years. I am familiar with it and it is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GmaVe
Verified Purchase:Yes
I've been using the software for several years and found it to be accurate and easy to use
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dan in AZ
from Mesa AZ
Verified Purchase:Yes
The software improperly treated our Roth conversion and did not pay tax on that income. Looking forward to the future audit and hope that H&R Block keeps their promise to be there for the audit and pay the penalty for their software error.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock