Ive been using H&R Block for over 10 years and each year the software has never failed me. I like how easy it is to input your own information, import the previous years information and how clean the overall look is. My only gripe would be during some Data Verifications I've entered in a value and it will proceed to keep the Verification as if it's not ok.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Two years in a row the software tripped me up in the final steps. This year, It wouldn’t let me efile my state return because of a form I didn’t even use. Huh? Last year, I couldn’t make a correction that impacted filing, and had to create a new return, renter the info to bypass the software glitch. And whenever I do have a tax question, every search result is provided by the competition, and not H&R. Definitely not going to be using H&R next year.
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've been using H&R Block software for a few years now and it's great- easy to use. The issue I have with it, is when trying to save it. The instructions have you go to the "print" button in order to save it, but after you go there, the instructions are how to print--not how to save. Also, there is no 'pop-up' asking WHERE I want to save it.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I've been using H&R Block's tax software for at least 10 years. The thing i like best is i don't have to relearn the application each year. The interview follows a familiar path and makes data entry easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!