Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,246 Reviews)
Rating breakdown 149,246 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,647 out of
61,784)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ken1234567891011
from Delaware
Verified Purchase:Yes
been using for over 30 yers so of couse I like it. However huge proplem this year ...... I moved from New York to Delaware and when I tried to purchase the DE program it said it can not do non full year residents. Way to let me down as this really sucked.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Angel22
Verified Purchase:Yes
For the 16th year in a row. GET RID OF THE DARN SPLASH SCREEN WHEN OPENING THE PROGRAM!
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Full featured menu driven software - fast and easy
on April 11, 2025
Posted by: GRGAK
from Kansas City MO
Verified Purchase:Yes
I've been a long time user of H&R Block tax software and it continues to excel. Very menu driven and easy to use and quickly imports previous years data. I love the built-in accuracy review and audit assessment as well. I never complete a return in one sitting, and it's super easy to save and come back multiple times and there are numerous ways to do so including my favorite the "take me to" drop down. Saving and printing the final return is also easy and you can save in pdf as well as Blocks format. There are also e-file options as well as paying balance due by credit card, ACH thru bank and pay later. Highly recommend.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billblack
Verified Purchase:Yes
Took me about 2 hours to gather the information and about 2 hours to complete my taxes. Cleared the data check on my first try.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colton, OR
Verified Purchase:Yes
I have used your software for 10 + years and still love it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sharpt
from massillon, ohio
Verified Purchase:Yes
Used H&R this year because TurboTax has too many glitches and one they can't seem to firgure out. It is not quite as idoitproof as TT, but got the job done and I will use them again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tbone777
from St. Paul, MN
Verified Purchase:Yes
Have purchased the H&R Block Deluxe Software foa over 10 years and have never had any major issues with it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
If you want to do it yourself, this will work.
on April 11, 2025
Posted by: Ex TT user
Verified Purchase:Yes
Product works; although if you think about it, software for filing taxes should be free. The pros: the 'interview' approach (as opposed to reading through instructions, and filling forms line-by-line) makes it so most anyone can file their own taxes. Cons: program update doesn't work properly on macs - very annoying for a mature product.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock