Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,246 Reviews)
Open Ratings Snapshot
Rating breakdown 149,246 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product. 
(
52,647 out of 61,784
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Easy User
on April 11, 2025
Posted by: Hue323
from West Point, Georgia
Verified Purchase:Yes
I found the system was very user friendly. The questions were appropriate to determine deductions and taxable income.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Overall Great
on April 11, 2025
Posted by: 5FDP
Verified Purchase:Yes
Ive been using H&R Block for over 10 years and each year the software has never failed me. I like how easy it is to input your own information, import the previous years information and how clean the overall look is. My only gripe would be during some Data Verifications I've entered in a value and it will proceed to keep the Verification as if it's not ok.
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Will not use this software going forward
on April 11, 2025
Posted by: Bobbi_J
Verified Purchase:Yes
Two years in a row the software tripped me up in the final steps. This year, It wouldn’t let me efile my state return because of a form I didn’t even use. Huh? Last year, I couldn’t make a correction that impacted filing, and had to create a new return, renter the info to bypass the software glitch. And whenever I do have a tax question, every search result is provided by the competition, and not H&R. Definitely not going to be using H&R next year.
Response from HRBlockBy AndreaSocial Media TeamApril 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Only way to do your taxes
on April 11, 2025
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I’m a long time user & find it makes tax time easier for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease and completeness.
on April 11, 2025
Posted by: Rausa
from Ohio
Verified Purchase:Yes
Have used hr block for years. Very satisfied with ease and completeness. Always have peace of mind after submitting.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use--hard to save
on April 11, 2025
Posted by: PBPB1111
from TX
Verified Purchase:Yes
I've been using H&R Block software for a few years now and it's great- easy to use. The issue I have with it, is when trying to save it. The instructions have you go to the "print" button in order to save it, but after you go there, the instructions are how to print--not how to save. Also, there is no 'pop-up' asking WHERE I want to save it.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here

for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Software glitch?
on April 11, 2025
Posted by: Fm64
from Mt
Verified Purchase:Yes
Worked great for federal taxes. Not so well with state
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here

for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Product
on April 11, 2025
Posted by: ASwing
from Succasunna, NJ
Verified Purchase:Yes
I purchased the Deluxe software again this year. I have used H&R Block software for my taxes for over 10 years and I continue to be pleased with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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