Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,329 Reviews)
Open Ratings Snapshot
Rating breakdown 149,329 reviews
5 Stars
97,796
4 Stars
28,065
3 Stars
10,444
2 Stars
5,413
1 Star
7,611
85%of customers recommend this product. 
(
52,696 out of 61,843
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
29 years and maybe done.
on April 12, 2025
Posted by: PU42
Verified Purchase:Yes
This is the last year I will be using a PC for my taxes. I will be doing everything on my iPad and found out that HRB does not work on an iPad but that TurboTax does. Unless that changes next year I will be forced to use TurboTax. Besides working for HRB for 12 years I have been using your programs for 29 years. I hope I will be able to continue.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy reliable and efficient
on April 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
I have been using HR block for my taxes for 8 years. I appreciate that all my information from the previous year is imported.
It is easy to navigate. And I have never had a challenge to anything that I have submitted.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love this product
on April 12, 2025
Posted by: Anonymous
from Saint Louis
Verified Purchase:Yes
Been using this product for years to do taxes for us and now my son, too. Great product and I feel a lot more comfortable using this than paying someone to do my taxes and finding out they missed something.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 12, 2025
Posted by: G20122
from Rexburg, ID
Verified Purchase:Yes
Overall good, but it could be great if the program actually transferred EVERYTHING from previous years. It's always caused me to wonder why the program doesn't: remember the type of depreciation I did last year, remember if I claimed the education credit from last year or how many years I've claimed it using this program, there are just several things that I can't figure out why I have to dig back through stuff that I entered into the program last year.
Pros: Maximizes refund
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and comprehensive
on April 12, 2025
Posted by: Anonymous
from Naples, FL
Verified Purchase:Yes
Have used this tax software for many years and have no complaints. It makes tax prep and filing so easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Translation Problem
on April 12, 2025
Posted by: Loyal Useer
Verified Purchase:Yes
I been a user of the HR Block tax program for many years. The only negative commet I have about use of the program is the translation of the data into the New York tax program. There is some reworking of the figures passed on from the Federal program, which is somewhat annoying. A non-professional preparer may miss the translations.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Eh
on April 12, 2025
Posted by: billybob2024
Verified Purchase:Yes
It was hard to make changes in the program. I had to drill down to the form. TurboTax was better at this. Also TurboTax let me save several scenarios and I couldn't find a way to do this with H&R.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A long-time user
on April 12, 2025
Posted by: Tomr27
from Dayton, Ohio
Verified Purchase:Yes
I think I first used H & R Block software fifteen years ago. It has worked fine for us every year since.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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