Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,246 Reviews)
Rating breakdown 149,246 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,647 out of
61,784)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: just me again 1000
from Washington state
Verified Purchase:Yes
Have used this for years, and each year it seems to be somewhat better, but sometimes less intuitive and helpful.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Been using HR Block tax software for many years with no problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ray and Teri
from Arkansas
Verified Purchase:Yes
We have been using the H&R Block tax preparation software for many years. It’s a high quality product backed by a company whose name is synonymous with tax preparation. Highly recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Too expensive and to slow to make updates to known
on April 12, 2025
Posted by: mmm327
from Braselton, GA
Verified Purchase:Yes
Too slow to update issues with software. Even 4-5 weeks after my taxes have been filed the software is updating. It was the same last year. HRBlock needs to do better.
For the price next year I will probably go back to TurboTax after switching to HRB 5 years ago
For the price next year I will probably go back to TurboTax after switching to HRB 5 years ago
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: floydou
from Kentucky
Verified Purchase:Yes
Purchased the digital download and was able to install and start using the program without any issues. Make sure you check for updates after the install. As in previous versions the program takes you step by step through completing your returns and even files them digitally, if you so desire. Printing and mailing them are also available. Walks you through saving your completed returns to have for reference.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
H&R Block Tax Software - Reliable but Basic State
on April 12, 2025
Posted by: Anonymous
from CT
Verified Purchase:Yes
H&R Block software…the only tax software I ever used. Very reliable. That said, I find the State software to be lacking. While I use the tax software to calculate my CT State Return, I manually enter it online. The printed H&R Block State Return does NOT translate very well to online entry. It’s very poor and requires significant extra effort.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Captain Stew
Verified Purchase:Yes
As usual, the program was, for the most part, easy to use. Only some questions about credits on the State tax program was somewhat confusing
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lash in Ohio
from Ohio
Verified Purchase:Yes
I have been using HR Block/TaxCut software to file my taxes since my daughters were in college-the 1990's! Never have had a problem, in fact the software has pointed out items that I may have missed and has corrected errors that I made.
Instructions are comprehensive but easily understood, if you can read you should be able to file an accurate and acceptable form.
Instructions are comprehensive but easily understood, if you can read you should be able to file an accurate and acceptable form.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock