Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,326 Reviews)
Open Ratings Snapshot
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product. 
(
52,695 out of 61,841
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
on April 12, 2025
Posted by: Dubesrus
from Texas and Michigan
Verified Purchase:Yes
I would like a version to use on a Chromebook. My Windows machine e is older and these taxes are the only thing I use it for.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Smooth as glass
on April 12, 2025
Posted by: Anonymous
from IL
Verified Purchase:Yes
Excellent software. did my normal submission for 2024 and then realized I missed a 1099-R. So for the first time I did a 1040-X and it also went smoothly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Need FAMLI info
on April 12, 2025
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Recent laws about Colorado FAMLI were not clear in software or support. Otherwise a great product that I've used for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Frustrated
on April 12, 2025
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
I have been using TaxCut/H&R Block software since the early 1990s. This year I had something new to deal with (K1 partnership) and the software was pretty much unhelpful in completing my taxes. There was a lot of head scratching and reading the instructions multiple times and reading IRS publications. The software let me down. I finally figured out what to do and completed my taxes manually.
Cons: Hard to prepare
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No Worries!!
on April 12, 2025
Posted by: NICE2004
from Utah
Verified Purchase:Yes
It is a valuable service and I was given a sense of ease, thankful and impressed
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Extremely helpful software
on April 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
I’m a long time user that have found HR Block tax software highly useful in the most of complex tax situations over the many years of use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Man
on April 12, 2025
Posted by: Tax Man 70
Verified Purchase:Yes
Very easy to use. Download took a while but the program worked great!
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 12, 2025
Posted by: Ludymv
from Salt Lake City, Utah
Verified Purchase:Yes
I am impressed with the thoughtfulness that went into developing the tax software. It was a pleasure to prepare my income tax return this year, and the many others in previous years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
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