Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,326 Reviews)
Open Ratings Snapshot
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product. 
(
52,695 out of 61,841
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great Tax Software
on April 13, 2025
Posted by: GlenDOd
from Terry, MS
Verified Purchase:Yes
I have used the H&R Block tax software for numerous years and it continues to provide a quality service.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
GREAT VALUE
on April 13, 2025
Posted by: Anonymous
from Northern NJ
Verified Purchase:Yes
I use H&R Block software every year. It’s easy to use and my returns have been issue-free.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Overall not bad but important feature missing
on April 13, 2025
Posted by: Okie95
from OK
Verified Purchase:Yes
Mostly it's fine but at the end it doesn't tell me how to pay the taxes I owe. Last year I was late because I had to wait until the IRS sent me a late notice and I suppose it will be the same this year.
Value
3 out of 5
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistently Great
on April 13, 2025
Posted by: Anonymous
from Central Massachusetts
Verified Purchase:Yes
This is the only tax software that I have used for over twenty years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 13, 2025
Posted by: Rutman
from WI
Verified Purchase:Yes
I have used for the last two years it has worked great
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 13, 2025
Posted by: SFMS34
from Wisconsin
Verified Purchase:Yes
Bugs in the software this year. Hard to get past the accuracy check as fields weren’t being accepted.
Value
3 out of 5
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent job!
on April 13, 2025
Posted by: Alfred256
from Glenford New York
Verified Purchase:Yes
I have beenusing H&R Block for many years and I think it is a great product!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Too many glitches this year.
on April 13, 2025
Posted by: Theresemc
Verified Purchase:Yes
It did not work right several times-didn’t adjust what we owed so we could see differences depending on our HSA and IRA contribution, figured our school tax wrong and then fixed it and then wouldn’t let me input dates of residency c accurately and I ended up not being able to file state because of program errors.
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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