Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,246 Reviews)
Rating breakdown 149,246 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,647 out of
61,784)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Aisue
Verified Purchase:Yes
This is the 7th year I've bought this software. Really easy and all my questions were answered.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob27doesntexist
Verified Purchase:Yes
My biggest problem with the software is that it charged me TWICE to file my state tax. I had to pay for the state filing before any returns were filed. My initial federal return was rejected because two digits in an ID were reversed.I was instructed identify and correct the error, and then to refile. But in order to refile, it made me pay the filing fee for the state a 2nd time. Pretty cheap trick.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed46
from Rockwall, TX
Verified Purchase:Yes
I’ve been an H&R Block software user for 5 years, converting from Intuit’s Turbo Tax because HRB is a better value.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Errors in Saving the Returns in the PDF Format
on April 12, 2025
Posted by: OldHugh
from California, USA
Verified Purchase:Yes
I've been using this software for more than 10 years. The installation and filing are very straight-forward, except this year (2025). Only the top left corner of the PDF copies of the returns is saved.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Minnesota Gopher
from Rochester, MN
Verified Purchase:Yes
I have used your product for many years. It's been so long that I have no idea how many years I have used it. I have never had a problem with the IRS when using this software. Occasionally, I don't understand what the program is asking me but if you stop and carefully read the material and the help available you can find the answer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used H R Block federal and state tax programs for over 25 years. I used them when I was self employed and after I retired. Never had a problem, my return was never questioned by the IRS! They are simple to use and understand and are absolutely accurate. I recommend them highly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
This is for a sales promotion not software evaluation.
My response was not what you wanted and could not be submitted.
I only agreed to the Terms and conditions because I wanted to tell you how this request turned me off
My response was not what you wanted and could not be submitted.
I only agreed to the Terms and conditions because I wanted to tell you how this request turned me off
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Estimate been using TaxCut at least the last 5 years - probably longer. Easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock