Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,246 Reviews)
Rating breakdown 149,246 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,407
1 Star
7,604
85%of customers recommend this product.
(
52,647 out of
61,784)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Romansem
from Wisconsin
Verified Purchase:Yes
I use that software for years and everything works fine. Support works fine next year will have different situation so considering using on line but same brand
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good basic tax software for a reasonable price
on April 13, 2025
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
The program does a reasonable job of guiding one through the complex parts of both Federal and State returns, and the State return portion has gotten better over the years. I like the checker at the end, but occasionally problems identified disagree with the instructions in the interview. I've used this product for years, but I am often frustrated by how often the program asks me to input a value that can be obtained directly from last year's return (something that it often does do). Overall I find the program to be valuable and reasonably priced, when on sale. The free federal filing is a good feature, but electronic filing of the state return is too expensive. I just print mine and take it to the local DOR office.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shooter
from Texas
Verified Purchase:Yes
The program is overall very easy to use and import the information from the previous year. This year however it did not include all the forms I needed so I had to download some from IRS.gov and figure out the instructions. I also couldn’t get free help, or second look, from a local HRBlock office like I did in a previous year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GlenDOd
from Terry, MS
Verified Purchase:Yes
I have used the H&R Block tax software for numerous years and it continues to provide a quality service.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern NJ
Verified Purchase:Yes
I use H&R Block software every year. It’s easy to use and my returns have been issue-free.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Okie95
from OK
Verified Purchase:Yes
Mostly it's fine but at the end it doesn't tell me how to pay the taxes I owe. Last year I was late because I had to wait until the IRS sent me a late notice and I suppose it will be the same this year.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Massachusetts
Verified Purchase:Yes
This is the only tax software that I have used for over twenty years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rutman
from WI
Verified Purchase:Yes
I have used for the last two years it has worked great
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock