Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,326 Reviews)
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product.
(
52,695 out of
61,841)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jayhawk65
Verified Purchase:Yes
I have used Turbo Tax software for over 12 years. Thanks for being the one software tax professional that still allows me to download and keep my taxes on my personal computer. Your tax software was easy to use. Thank you.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DG1992
Verified Purchase:Yes
Have used fir many years and very happy with the prigram
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Customer Rating
4
treating US Treasuries int/.div on the CA state re
on April 13, 2025
Posted by: Anonymous
from CA
Verified Purchase:Yes
Software was not clear about the handling of SGOV int/divs on the CA state return - I still don't know if if was handled properly by the software. In the federal return process, it was mentioned that this would be addressed in the state return, but I never saw or was asked about this issue.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Good product, interviews lead through some basic processes, need to dig a little for more complex issues.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: WW902
from Oregon
Verified Purchase:Yes
I have been using H&R Block Deluxe tax-prep software for over 15 years and have generally been happy with it. The last few years, however, the forms included have been reduced and I'm finding it challenging to continue with this edition and might need to upgrade to Premium level. IMO, that is not fair...
The product itself is good!
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: riada
Verified Purchase:Yes
Worked as expected but K-1 handling remains limited. Implied I was being charged for e-filing federal in spite of five free commitment. If I am really charged I won't use Block again.
Response from HRBlockBy Brittany, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis MO
Verified Purchase:Yes
I purchase this product every year for my taxes. Can allows rely on ease in use and clear explanations it provides. Soft updates when new IRS changes occur too. Love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Average Tax Software
from In my Trailor, down by the Holar
Verified Purchase:Yes
Average Tax Software, State e-File Separate from Fed e-File, didn't work. Had to file State Taxes on Paper. Meh,
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, April 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock