Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,326 Reviews)
Open Ratings Snapshot
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product. 
(
52,695 out of 61,841
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Works seamlessly
on April 13, 2025
Posted by: Anonymous
from Long Island
Verified Purchase:Yes
I’ve used HR Block softy successfully for over 10 tears
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Standard H&R Block Software
on April 13, 2025
Posted by: Lee Sully II
from Tucson, AZ
I keep asking... why on Arizona State return is Form 352 missing? I can NEVER file my State return because I have to go edit Form 301, then go to AzDOR and download Form 352, fill it out, and print out the whole State and mail to Phoenix by USPS. I don't understand why it's soooooo hard to add Form 352 when it's almost exactly Form 322. This has been YEARS people!!! It's used by many Arizonans because of the donation to the Qualifying Foster Care Charatable Organizations in the state. PLEASE FIX THIS!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 13, 2025
Posted by: Software you can trust
from Houma, La
Verified Purchase:Yes
The software is user friendly and offer lots of great tax advice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Software from Beginning to End
on April 13, 2025
Posted by: CamelByte
from Shawnee, Kansas
Verified Purchase:Yes
I thought the software was easy to use from beginning to end. I appreciated the opportunity to file my federal and state together.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Totalization Agreements
on April 13, 2025
Posted by: Dvdrh
from Providence
Verified Purchase:Yes
Did not seem handle Totalization Agreements eliminating dual coverage for self-employment
Cons: Hard to prepare
Value
1 out of 5
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fairly good
on April 13, 2025
Posted by: abolish the IRS 2025
from God's country
I've been using H&R block since intuit got greedy and charged more for their deluxe software. Haven't been disappointed except H&R typically doesn't have all the electronic 1099 imports of most banks and brokerage houses. This year however they did not have a certain WV state form (MV01) tax credit so I had to file and mail.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Time and worry saver
on April 13, 2025
Posted by: Anonymous
from florida
Verified Purchase:Yes
I have been using this software for over 20 years. It has save me many hours of useless worry. Helpful hints and observations make this a extremely useful software.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Only one issue.
on April 13, 2025
Posted by: BobM49
from Buffalo NY
Verified Purchase:Yes
My only issue was that the was no Federal Direct Debit Worksheet created as there was in past years (2021 tax year). This worksheet gives positive feedback that a debit was scheduled, and provide documentation should a problem arise. Instead the form 1040-V was produced, which implies a check will be sent to the IRS to accompany form 1040-V. Please restore the Direct Debit Worksheet and eliminate the form 1040-V.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
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