Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MYTEMOCT
from Oakdale, CT
Verified Purchase:Yes
I have used this software for many years and I will continue to use it. The software’s use is user friendly.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Purpose
from Las Vegas NV
Verified Purchase:Yes
Still had problem with Deluxe software. Your TI people did resolve it. Two years in a row. Not sure what the problem is. Never had a problem before.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
System "talks" user all the way to completion.
on April 13, 2025
Posted by: tc74
Verified Purchase:Yes
I have been using HR Block for at least 10 years and found that this has always been a successful tool to complete my taxes each year. Amazingly, the software seems to know when I making a potential mistake, and directs me to correct my issues.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Love the ease and information that is supplied to make the process so simple
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Big Barney
from Madison WI.
Verified Purchase:Yes
This is my fourth year of using it and I'm glad I did.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: VanPat45
from Great Falls, VA
Verified Purchase:Yes
The software was easy to use and very comprehensive. Loading data from last year was super helpful. I would like to have the ability to increase display font size.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MSITR25
from Chicago
Verified Purchase:Yes
Product provides everything I need for filing my federal & state taxes. I've been using H&R Block tax prep software for almost a decade. One issue I have is that the help should be more detailed and include specific examples if possible.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: bug2bug
from Washington state
Verified Purchase:Yes
Bug at the "Excess Accumulation Form 5329" section. I did not add funds to retirement plan. How can there be "Excess Accumulation".
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock