Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DMSunhappy
from Rocklin CA
Verified Purchase:Yes
I bought this when offered a discount. It has worked well, but some information bubbles do not always give enough information about some of the exception.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block Deluxe with State a great tax product
on April 13, 2025
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have used HR Block for filing Fed & State tax for greater than 30 years. I had an opportunity to try TurboTax for virtually no cost and gave it a try. It was ok, no major issues, a bit less intuitive moving through the Fed forms. E-filing seemed to take longer, more steps? The next year I returned to HR Block with no regrets. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: divaalyss
from Avon Lake, OH
Verified Purchase:Yes
great ease and use of product, but why charge when there are so many free tax software sites out there? you should be free for particular classes, like veterans and seniors. and state should be free because states are free filing from their direct sites!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ron Dhaldren
Verified Purchase:Yes
imported last years return and the program does a great job pulling in information from financial services firms
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Gtrat but
on April 13, 2025
Posted by: Gene N
Everything went along fine until accuracy review. My wife had passed and IRS requires a "care of" input, but the program does not ask the question so it required lots of effort to solve the problem.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Unhappy in AZ
from Green Valley, AZ
Verified Purchase:Yes
For the 2nd year in a row, the AZ State software in the "Deluxe" Software does not include AZ Form 352 Credit for Contributions to Qualifying Foster Care Charitable Organizations. The absence of this form would have resulted in my loss of a $1,000 AZ State tax credit. So I was forced to manually fill out all of my 2024 AZ State Income Tax forms and submit the forms by US Mail. Purchasing the state tax software was a complete waste of money. So much for the "Maximum refund guarantee"! And, requesting a refund from H&R Block requires a long, involved process that isn't worth the time to complete for a few dollars.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mi
Verified Purchase:Yes
I have used this program for several years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frisco Texas
Verified Purchase:Yes
Easy to use - easy to go back to a subject and determine what was "wrong" to fix - clear and concise questions and like to see how refund or tax is impacted as entries are made.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock