Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,326 Reviews)
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product.
(
52,695 out of
61,841)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bandit911
from katy Texas
Verified Purchase:Yes
This is my second year using the H&R software. It is a very good system.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hamilton Sqr, NJ
Verified Purchase:Yes
I've been using H&R Block software for more than a decade. It's always been fairly easy to use. I've come to rely on it for my taxes. This year, I finally used it for next year's planning as I will taking social security for the first time this year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob77142
from Marlton, NJ
Verified Purchase:Yes
Not totally pleased - Software does not include worksheet for 1099-Q.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yellowrose2
from Oklahoma
Verified Purchase:Yes
The software was easy to download and the steps going through the program was self explanatory. I like that it checks your return for any discrepancies before submitting. The result from Federal and State were returned within the hour of submitting.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sirch
from 27616
Verified Purchase:Yes
The fact that you don't disclose that there is a 3% surcharge fee for paying your taxes with a credit card until after you can change your mind is very poor service.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AL
Verified Purchase:Yes
It is easy. Just enter your numbers and follow the instructions.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ken8
Verified Purchase:Yes
My extension was rejected because it said I had already filed an extension on my ssn. I had not, but I then had to file a paper extension. and pay with a check instead of online. I think was was an error in your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Prior year overpayment not applied to 2024 tax
on April 14, 2025
Posted by: GTravel
from California
All went well until I received an overpayment check fro IRS in the amount that I chose to apply to following year. This amount should have automatically been carried forward with my data by the Block software, used both years.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock