Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,244 Reviews)
Open Ratings Snapshot
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product. 
(
52,647 out of 61,782
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Full package
on April 14, 2025
Posted by: Anonymous
from Leavenworth, KS
Verified Purchase:Yes
Easy to use. It's intuitive. Questions lead one on a step-by-step process that's comprehensive and easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Thourough
on April 14, 2025
Posted by: Wonder Boy
Verified Purchase:Yes
Easy to use. The ability to import last years information seems to have improved. It seems to have imported more3 information than in previous years. Simplifies things.
Response from HRBlockBy AsiyaSocial Media DepartmentApril 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Keith 2024
on April 14, 2025
Posted by: Anonymous
from Lufkin, TX
Verified Purchase:Yes
It is ez to use. You get notefile right a way of an problem. Like the final check for errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentApril 14, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Flawless
on April 14, 2025
Posted by: John1630
from IL
Verified Purchase:Yes
I have use H&R Block for many years and the program only gets better with age. This year, the software was intuitive as ever and the execution was flawless. Thanks for such a dependable program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 14, 2025
Posted by: Owen2
from West Bath Maine
Verified Purchase:Yes
Your software worked. It was however combersome I felt it was awkward and should have been simpler and quicker. It took me two hours.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentApril 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 14, 2025
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, comprehensive and consistent year after year whereas you are comfortable using it.
Value
4 out of 5
4
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Features
on April 14, 2025
Posted by: ric21
Verified Purchase:Yes
So easy to use. Imports a lot of information to save time and typing mistakes.
Response from HRBlockBy AmySocial Media TeamApril 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor state products
on April 14, 2025
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
This seems to do okay for federal taxes but is wholly inadequate for state taxes. At a minimum it should allow you to easily compare different methods of filing state taxes. If you choose to file married on separate forms it should allow that and allow you to view and file both sets. If you have to file in two states it should facilitate that.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy CorrinaSocial Media TeamApril 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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