Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,326 Reviews)
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product.
(
52,695 out of
61,841)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
Been buying this software for years and it has always been easy to use and file returns
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richland, wa
Verified Purchase:Yes
Easy to use, as usual, but I'm sad it no longer offers a simple way to determine the estimated tax payments for the next tax year (2025).
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: zero1
Verified Purchase:Yes
There are some questions that can not be answer by AI
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I bought the product in December. I teach a class on tax software to seniors in my community. H&R Block Deluxe offers a great value for anyone with a moderately complex return. I've been using it for years. The interview is very complete and Deluxe covers almost all forms and schedules.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jimjimjimjim
Verified Purchase:Yes
It is adequate. Basic issue is the cost to file state returns.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Install prob
Verified Purchase:Yes
Very difficult to install on Mac Pro. The only way to install is to support walk you through it. You can do better
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Crawfordsville, IN
Verified Purchase:Yes
I’ve been using your software for many years. Cost has been going up every year, just like everything else, but year I was very disappointed that you no longer had at least one free filling with my state. What’s next, maybe it’s time to switch.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Trendy
Verified Purchase:Yes
When completed the software does a check and then say all is good. Then when I try to file, it comes back saying there some errors. It should all be done at once, not when I am trying file the federal or the state. It is very annoying and time consuming.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock