Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,326 Reviews)
Rating breakdown 149,326 reviews
5 Stars
97,794
4 Stars
28,065
3 Stars
10,444
2 Stars
5,412
1 Star
7,611
85%of customers recommend this product.
(
52,695 out of
61,841)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Easy, quick and thorough
on April 15, 2025
Posted by: brad588
from Florida
I have used this software for quite a few years and have never had a problem completing my returns and getting the most return. I won't use any other tax software. Value is excellent.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: user2025taxyear
from NE
Verified Purchase:Yes
There were technical questions I couldn't answer because they weren't explained. Instead, your software recommended downloading IRS publications, which only defeated the purpose of using your software. Your internet sales claim, "Import your tax documents seamlessly" was true for some documents but not all; "Get expert guidance on investments...," fell short also. And your chat function couldn't answer a single tax question, nor could it connect me with expert help for which I would have been willing to pay extra. My takeaway -- your performance fell short of your marketing claims.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfactorily switched to Block after 20+ years
on April 15, 2025
Posted by: Switched ThreeYearsAgo
from Indiana
Verified Purchase:Yes
Block product, now used last two years, is similarly easy to use, a fully satisfactory replacement for/after 20 years of my using the "turbo" product. As an ultra-experienced user, on Mac, T-Tax's "solution" to this year's program refusing to open despite me having updated Mac OS Op Systems to meet the continually raised minimum requirements, was to insultingly try to upsell me into the expensive, extra-cost "live help" service which I have absolutely zero need or use for.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Saint Paul, MN
Verified Purchase:Yes
I have been using the H&R Block Deluxe software for a quarter century (and counting). It has always performed very well and done an excellent job preparing my tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Electric7
from Seattle, Wa
Verified Purchase:Yes
Good product, but the ffilled in sections could be a lot more bolder to see it more emphasized. No option to make filled in font bigger or more darker.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LA Seniors
from Los Angeles, CA
Verified Purchase:Yes
This is the 3rd time I have used H & R Block for our taxes. It was easy to use, easy to follow, save, edit and finalize.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baton Rouge Louisiana
Verified Purchase:Yes
Makes tax returns easy. I would have a hard time without the software.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tallahassee, FL
Verified Purchase:Yes
All was well, but could have used more help on the 1099-K codes,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock