Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I prefer to do my own taxes with software to help me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Flawed Program with no means of correcting and no.
on April 15, 2025
Posted by: mjc15
from Accord, NY
Verified Purchase:Yes
It kept making mistakes with my RMD of my IRA. After hours trying to figure out what was going on, and why I was being penalized for not taking my RMD during the required time period, which I did, I had to go through the forms and input the information myself. And the. It was impossible to talk to someone to figure out why I was paying. $924 penalty. Been using HR Block for over ten years. Never again. And the Chat Help app is totally useless, besides infuriating. You’ve lost and longtime customer.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: brussell
from Michigan
Verified Purchase:Yes
Made it easy to do my taxes and have confidence that they are correct.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lac du Flambeau, WI
Verified Purchase:Yes
The language and terms used in much of this software is above the common persons knowledge.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Penepene
from Minnesota
Verified Purchase:Yes
I usually buy this software every year but this year the software was glitchy and even with a phone call I wasn’t able to resolve the problem. It took extra hours to finish my taxes. In the end I was not able to finish my taxes with the software and I had to manually send in my state taxes.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lewis III
from Florida
Verified Purchase:Yes
Two things make this good for the nonaccountant.
Do the questioaire and this will clue you what you need to organize and have available.
Second, import last year's information. This will keep you from missing something.
Do the questioaire and this will clue you what you need to organize and have available.
Second, import last year's information. This will keep you from missing something.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Woodswalker
from Oregon coast
Verified Purchase:Yes
This program has been excellent the past several years. We have put our trust for the best results with our annual software program
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kalamazoo MI
Verified Purchase:Yes
I’ve been using H&R Block software and its’ predecessors for 35 years. Great confidence in the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock