Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,320 Reviews)
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product.
(
52,693 out of
61,838)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
iMac software updates overshadowed the tax prep
on April 15, 2025
Posted by: joelagoo
from Northwest Arkansas
Verified Purchase:Yes
The software itself is/was fine, but the download process to an iMac was terrible. Every time the software required an update (which was frequently throughout the tax season), the update process would fail, and I would have to uninstall the entire program and reinstall. It created a really frustrating experience.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie- Social Media, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hutchinson, KS
Verified Purchase:Yes
I felt the return was somewhat harder than last year to navigate through.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Very frustrating
on April 15, 2025
Posted by: Taxman26
from London
Needed to file a very simple return for US citizen living abroad and paying taxes to a foreign country. Given the basic flow it was unclear if wages should be in the form of W-2 or not. Later, it skipped over the Foreign Wages. I had to go into the "take me to" section to find where to enter the information. After I did this, it would not accept the address I put in. After twenty revisions I realized it needed a "State" to be filled out - which is stupid for a foreign address. It never highlighted that box as the problem, just kept highlighting the street address.
Next complaint - how hard do you have to make it to save a pdf of the return? Have to click "print" then fumble around to find some option of exporting or saving as a pdf (and make sure you have the imagine fitting properly on the page - I realized last year's did not and cut off most of the numbers on the forms!)
Yes, it got me through; but took ten times longer than it should.
Next complaint - how hard do you have to make it to save a pdf of the return? Have to click "print" then fumble around to find some option of exporting or saving as a pdf (and make sure you have the imagine fitting properly on the page - I realized last year's did not and cut off most of the numbers on the forms!)
Yes, it got me through; but took ten times longer than it should.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 15, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL area
Verified Purchase:Yes
I've been using H&R Block Federal & State tax software for approx.10 years. Very simple to follow steps to completion. Support help available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 11365
Verified Purchase:Yes
Been using this for years! So easy! Saves ladt years info! E-file!! Great product!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem, Massachusetts
Verified Purchase:Yes
I have used H&R Block tax software for more than a decade. I am familiar with its quirks and I like the way it can automatically transfer information from prior year returns. It does everything I need and other than some print quality issues on my state return it works.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Roger11
from South Carolina
Verified Purchase:Yes
This program is my go-to every year. I like having the continuity. The program does all that I need and is simple to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snoopy77
from LA
Verified Purchase:Yes
I've used the software for several years and has always been a smooth process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock