Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Very frustrating
on April 15, 2025
Posted by: Taxman26
from London
Needed to file a very simple return for US citizen living abroad and paying taxes to a foreign country. Given the basic flow it was unclear if wages should be in the form of W-2 or not. Later, it skipped over the Foreign Wages. I had to go into the "take me to" section to find where to enter the information. After I did this, it would not accept the address I put in. After twenty revisions I realized it needed a "State" to be filled out - which is stupid for a foreign address. It never highlighted that box as the problem, just kept highlighting the street address.
Next complaint - how hard do you have to make it to save a pdf of the return? Have to click "print" then fumble around to find some option of exporting or saving as a pdf (and make sure you have the imagine fitting properly on the page - I realized last year's did not and cut off most of the numbers on the forms!)
Yes, it got me through; but took ten times longer than it should.
Next complaint - how hard do you have to make it to save a pdf of the return? Have to click "print" then fumble around to find some option of exporting or saving as a pdf (and make sure you have the imagine fitting properly on the page - I realized last year's did not and cut off most of the numbers on the forms!)
Yes, it got me through; but took ten times longer than it should.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 15, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL area
Verified Purchase:Yes
I've been using H&R Block Federal & State tax software for approx.10 years. Very simple to follow steps to completion. Support help available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 11365
Verified Purchase:Yes
Been using this for years! So easy! Saves ladt years info! E-file!! Great product!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem, Massachusetts
Verified Purchase:Yes
I have used H&R Block tax software for more than a decade. I am familiar with its quirks and I like the way it can automatically transfer information from prior year returns. It does everything I need and other than some print quality issues on my state return it works.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Roger11
from South Carolina
Verified Purchase:Yes
This program is my go-to every year. I like having the continuity. The program does all that I need and is simple to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snoopy77
from LA
Verified Purchase:Yes
I've used the software for several years and has always been a smooth process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Storm Cat
Verified Purchase:Yes
I have used Taxcut the last 20 + years and it has served me well by being easy to use and up to date.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
DISAPPOINTED
on April 15, 2025
Posted by: NEWYORKER2
from Poughkeepsie, NY
We purchased the deluxe + state edition for many years. The 2023 edition could not read the .T22 file. This years edition allowed me to complete numerical entries without the ability to save work completed. We are switching Tax Preparation software next year because H&R Block software has become unreliable.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock