Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,320 Reviews)
Open Ratings Snapshot
Rating breakdown 149,320 reviews
5 Stars
97,793
4 Stars
28,064
3 Stars
10,443
2 Stars
5,410
1 Star
7,610
85%of customers recommend this product. 
(
52,693 out of 61,838
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
on April 16, 2025
Posted by: PA 63
Verified Purchase:Yes
Solid software, but please figure out how to integrate PA state filing like you do for federal filing. What a hassle, all the info is there, just link with state, just charge us $10 extra.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Nice Software, Works Well Every Year
on April 16, 2025
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
My Go-To Tax Prep Software for many years. I've found accuracy, consistency, and ease-of-use every year.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Trusted product
on April 16, 2025
Posted by: julie53
from Teaneck, NJ
Verified Purchase:Yes
I have trusted H&R Block software for years. I appreciate the online help and resources.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to navigate
on April 16, 2025
Posted by: Number 9
from Massachusetts
Verified Purchase:Yes
I bought the deluxe plus state package but did not get a free state return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not impressed this year
on April 16, 2025
Posted by: acp1
Verified Purchase:Yes
I ran the federal program 3 times with 3 separate results (I am sure some was user error, but on one attempt, it claimed it pulled excess 401k contribution off my w-2, which is false, and was treating that as income. ?????
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quality Product
on April 16, 2025
Posted by: geopou
from Amesbury, MA
Verified Purchase:Yes
Still easy to use and comprehensive. Worth every penny.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 16, 2025
Posted by: Smf16
Verified Purchase:Yes
I’ve been a customer for several years. Download from email
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software, user friendly!
on April 16, 2025
Posted by: Anonymous
from RIchmond VA
Verified Purchase:Yes
Software is very easy to use and understand, and I like the review questions at the end before you file to help you avoid any potential attention by the IRS.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
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