Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Zzz x
Verified Purchase:Yes
Software is non-intuituve, not well-organized. I question it's accuracy as well.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JB3V
from York, PA
Verified Purchase:Yes
The program walked me through my return and auto-filled many things from last year. It couldn't have been any easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MDR99
from Bloomington Minnesota
Verified Purchase:Yes
I have used H&R Block tax program for many years and find it to be very easy to use and accurate. I rely on it to be up to date with any tax changes and have never been disappointed. It makes tax time a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA 98177
Verified Purchase:Yes
I brought a week ago, I am happy with it, but my daughter's efile got an issue because she has a 6-digtal PIN (Default 5). So she has to mail her tax-return, which is not convenient.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wisconsin form error
from Wisconsin
Verified Purchase:Yes
There is an error in H&R Block’s Wisconsin form for the 2024 edition.
On the page “Edvest you owned”, the software states:
“Amount you contributed from 2014 to 2022, from line 10 of 2022 Schedule CS”
It is not line 10, it is actually line 13, which is what the 2023 WI form CS says.
2021 form is at https://www.revenue.wi.gov/TaxForms2021/2021-ScheduleCS.pdf
Wisconsin changed the form for 2022:
2022 form is at https://www.revenue.wi.gov/TaxForms2022/2022-ScheduleCS.pdf
2023 form is at https://www.revenue.wi.gov/TaxForms2023/2023-ScheduleCS.pdf
On the page “Edvest you owned”, the software states:
“Amount you contributed from 2014 to 2022, from line 10 of 2022 Schedule CS”
It is not line 10, it is actually line 13, which is what the 2023 WI form CS says.
2021 form is at https://www.revenue.wi.gov/TaxForms2021/2021-ScheduleCS.pdf
Wisconsin changed the form for 2022:
2022 form is at https://www.revenue.wi.gov/TaxForms2022/2022-ScheduleCS.pdf
2023 form is at https://www.revenue.wi.gov/TaxForms2023/2023-ScheduleCS.pdf
(Same error is in the 2024 edition.)
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Easy to use, especially if last year‘s tax returns are available to move into this year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RickyVanHalen
from Indiana
Verified Purchase:Yes
Software was very good. The only issue I found was when I took photos and transferred W-2’s info. All boxes checked but at end of review I had errors and had to manually enter some of the info. Will definitely use next year. I believe I’ve been using this software since 1997.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
IMPORTING DOCUMENTS NOT SO GOOD
on April 15, 2025
Posted by: nielsend952
from Detroit, Michigan
I cannot believe it will not import a W2 from the City of Detroit. Makes it kind of third world.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock