Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Stan and Liz
from Venice, Fl
Verified Purchase:Yes
My family has been using H&R Block tax software for decades. Never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: noelsbc77
from NJ
Verified Purchase:Yes
used for several years..the only concern was this year ...fed accepted return...but didn't withdraw tax due till 04/20/2025
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Becky Happy
Verified Purchase:Yes
Easy to use. Guides you through each step with questions for an accurate and successful tax file. When you have additional questions, the help application is very useful. Definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bmas
Verified Purchase:Yes
works well most of the time but it doesn't calculate all things.
some places it tells you to look at the IRS publications to figure it out which seems to defeat the purpose of using tax software.
some places it tells you to look at the IRS publications to figure it out which seems to defeat the purpose of using tax software.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Annoyed88
Verified Purchase:Yes
I should have been able to file for free, yet I was forced to “upgrade” to deluxe and since I needed to file. It didn’t give me much of a choice.
Cons: Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ShariG
from Ukiah, CA
Verified Purchase:Yes
I’ve used your software for many years now & though it doesn’t make doing our taxes “fun” it does make them tolerable & reasonably simple.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bud25
from Ohio
Verified Purchase:Yes
The HRB works well overall. This was my first-time use of the program, so I did know my way around. I thought I had completed the filing process and nearly missed the deadline. Fortunately, I decided to review and confirm the filings were in-fact processed 3 days before the deadline. Once I did that I received confirmations of the filing and the scheduled e-payments.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 53719
from Indianapolis, IN
Verified Purchase:Yes
I was charged twice for my state filing. I need to speak with someone to resolve this asap. Thanks.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock